In order to promote a culture of:
We have committed to implement and maintain a Business System fully complying with the requirements of BS EN ISO 9001: 2008.
In addition the company has laid down a set of Quality Objectives that if achieved will ensure that we meet our overall policy. These objectives form the basis of the Business System and are subject to review, measurement and analysis.
This policy and all associated Quality Manuals, procedures and systems are fully supported by the Board of Directors, and as such this policy is authorised by the Chairman.
In addition, Nova Group Limited actively seek to comply with all applicable product standards, legislation and regulations, and as such ensure that the following product approvals are maintained.
The company encourages through the implementation of the Business System and a firm commitment to providing good quality training for all staff, an approach of “Continual Improvement” and reviews it’s progress and achievements regularly. Customer feedback is encouraged and analysed to ensure that we are achieving our ultimate goal of providing
This policy will be communicated throughout the company, both on an individual basis and a group basis. It will also be reviewed to ensure continued suitability.